Position: Restaurant Manager
Area: Operations
Department: Restaurant
Reports to: Hotel Director
Deputy: Chef de Rang, Head Bartender
Functional and Disciplinary Responsibility: All employees of the department
Purpose of the Position
The Restaurant Manager holds overall responsibility for ensuring smooth day-to-day restaurant operations. The objective is to guarantee the highest level of service quality, guest satisfaction, and the department’s economic success.
Key Responsibilities
Operational Management
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Ensure professional, friendly, and efficient service procedures
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Personally welcome and attend to guests during peak service times
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Coordinate daily specials with the kitchen
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Monitor reservations, events, and occupancy levels
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Ensure compliance with service and quality standards
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Oversee orderliness, cleanliness, and readiness of all equipment and work materials
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Handle billing and cash reconciliation at the end of each shift
Staff Management
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Provide functional and disciplinary leadership for all department employees
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Prepare duty rosters and vacation schedules
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Monitor working hours
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Conduct employee training (service, sales, product knowledge)
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Support and develop team members
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Conduct job interviews in coordination with management
Financial Responsibility & Organization
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Ensure cost-efficient staff deployment
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Order and receive goods up to a value of €500
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Forward relevant data to the controlling department
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Implement sales-promoting measures
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Grant discounts of up to 50% of the invoice amount with written justification
Legal Compliance & Safety
Ensure compliance with all legal requirements, particularly:
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Hygiene regulations
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Fire safety
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Occupational safety and health protection
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Train employees in these areas
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Report special incidents to management
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Issue bans from the premises in coordination with management
Authorities
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Authority to issue instructions to all department employees
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Authorization to issue internal vouchers/complimentary items
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Signing authority within the defined scope
Collaboration
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Close coordination with the kitchen, front office, and other departments
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Participation in department head meetings
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Communication with external parties only in coordination with management
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