Privacy Policy

Hochblauen Hotel – Lo Di GmbH
As of: September 2025

1. Privacy at a Glance

General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified.

For detailed information, please refer to our full privacy policy below.

2. Responsible Entity

Responsible for data processing on this website:
Lo Di GmbH – Hochblauen Hotel

Hochblauen 1
79418 Schliengen
Germany
Phone: +49 7632 2189920
Email: [email protected]

3. Data Collection on Our Website

How do we collect your data?

  • Directly: Data you provide (e.g., via contact form or booking request).
  • Automatically: Technical data (browser, OS, time of access, etc.) when visiting the website.

Why do we collect your data?

  • To ensure the error-free operation of the website
  • To process your inquiries and bookings
  • To analyze user behavior (only with consent)

Your Rights:

  • Right to access, rectify, delete, restrict processing
  • Right to object
  • Right to data portability
  • Right to lodge a complaint with the supervisory authority
4. SSL / TLS Encryption

This website uses SSL or TLS encryption for security and to protect the transmission of confidential content. You can recognize this by the padlock symbol and the “https://” in your browser’s address bar.

5. Cookies

Our website uses cookies. Some are essential (e.g., for the booking process), others are used for analysis (only with your consent). You can disable cookies via your browser settings. However, this may restrict some website functionality.

6. Server Log Files

The hosting provider automatically collects and stores the following data:

  • Browser type & version
  • Operating system
  • Referrer URL
  • IP address
  • Time of access

These data are not combined with other data and are not personally identifiable.

7. Contact Form

When you contact us via the contact form, the data you provide will be stored to process your request. We do not share this data without your consent.
Legal basis: Art. 6 (1)(a) GDPR (consent)

8. Online Booking

To process online bookings, we collect the following data:

  • Name, address, email, phone number
  • Credit card details for verification

Your data is processed to fulfill the contract (Art. 6 (1)(b) GDPR) and deleted after legal retention periods unless further consent is given or required by law.

9. Payment Processing via Clock

We use Clock as our payment processing provider. When choosing this payment option, your personal data (e.g., credit card details) is shared with Clock.
Payment provider: Clock Software
For more information, please refer to Clock’s privacy policy: https://www.clock-software.com/privacy-policy
Legal basis: Art. 6 (1)(f) GDPR (legitimate interest in secure payment processing)

10. Analytics Tools

Note: Currently, we do not use any analytics or tracking tools (such as Google Analytics).If this changes, we will update this privacy policy accordingly and ask for your consent.

11. Plugins & Tools

Note: We currently do not use any social media plugins (e.g., Facebook, Instagram). Should this change, we will update the privacy policy accordingly.

12. Newsletter

We currently do not offer a newsletter. If we launch a newsletter service in the future, this privacy policy will be updated accordingly.

13. Your Rights as a Data Subject

You have the right to:

  • Access your stored personal data
  • Rectify incorrect data
  • Request deletion or restriction of processing
  • Withdraw consent at any time (Art. 7 GDPR)
  • Lodge a complaint with the competent data protection authority
14. Supervisory Authority

Supervisory authority for data protection matters:
The State Commissioner for Data Protection and Freedom of Information Baden- Württemberg
P.O. Box 10 29 32
70025 Stuttgart, Germany
Website: https://www.baden-wuerttemberg.datenschutz.de/

15. Changes to this Privacy Policy

We reserve the right to update this privacy policy to reflect legal changes or adjustments to our services. The version published on our website shall apply.